AI Phone Agents

A voice AI answers calls, handles FAQs and schedules appointments when your team is unavailable.

AI voice for business

Phone agents that answer, qualify and book appointments without losing a human tone.

AI phone agents help companies answer calls when the team is busy, outside business hours or during demand peaks. They listen to the customer, understand intent, resolve frequent questions and record important information so nothing gets lost.

At Sesora we design voice agents connected to calendars, CRM, forms and internal systems. They can confirm availability, suggest time slots, create bookings, send reminders and hand off to a person when the case requires it.

Step by step

How an AI phone call works in practice.

The customer calls by phone as usual. The AI answers naturally, checks your schedule in real time, and completes the booking in seconds.

01

Instant answer

Picks up on the first ring, 24/7. No waiting on hold and zero missed calls.

02

Natural conversation

Listens and understands the caller's need: a table reservation, appointment, menu questions, or opening hours.

03

Real-time availability

Checks live availability by connecting directly to your calendar or booking software (Google Calendar, CRM, etc.).

04

Booking confirmation

Agrees on date and time, collects contact details, and books the slot straight into your schedule.

05

Automatic reminder

Sends an immediate confirmation via WhatsApp or SMS to prevent no-shows and keep clients informed.

06

Human handoff

If the request is complex or needs personal care, it smoothly transfers the call to your team.

Sectors & real use cases

Where it saves the most time and missed calls.

Designed for businesses where phones ring constantly and staff cannot stop serving in-person customers.

Hospitality

Restaurants & dining

Table bookings, party sizes, service times, dietary questions, location info, and automatic confirmation messages.

Lodging

Hotels & rural getaways

Room availability, check-in policies, amenities, direct reservations, and seamless transfer to reception.

Healthcare

Clinics & medical practices

Appointments with doctors or specialists, reminders to fill cancellations, and easy rescheduling without waiting.

Wellness

Salons & aesthetics

Treatment appointments, staff allocation by timetable, and automatic confirmation reminders.

B2B sales & services

Sales teams & consulting

Inbound lead qualification, budget pre-screening, CRM logging, and calendar booking with sales reps.

Implementation

How we set it up for your company.

No need to change phone numbers or phone carrier. We adapt to how you already work.

We define the conversation script, business rules, schedules, exceptions, brand tone, calendar and handoff points. Then we test the agent with real calls, measure accuracy and refine responses before launching it.

  • Rules & script: We define your hours, services, common questions, and desired brand tone.
  • Calendar connection: We link the AI to your calendar (Google Calendar, Outlook, CRM, or custom tools).
  • Live testing: We run test calls across realistic scenarios to make sure responses sound fluent and accurate.
  • Go-live & forwarding: We activate the agent on your terms: always-on, after-hours, or when lines are busy.

Measurable impact

What changes in your business from day one.

01

100% calls answered

Zero missed calls, even during peak rush hours, weekends, or late at night.

02

More bookings & appointments

Turn callers who would have hung up into confirmed customers walking through the door.

03

Fewer no-shows

Automated SMS/WhatsApp reminders drastically reduce forgotten appointments.

04

Focused team

Your staff can focus on in-person guests without constant phone interruptions.

What is included in the phone agent service.

We deliver the system turnkey and ensure it keeps improving over time.

  • Customized AI voice agent tailored to your business
  • Integration with your calendar, CRM, or booking software
  • Call forwarding or dedicated local phone number
  • Automated confirmation via SMS or WhatsApp
  • Dashboard with call logs, summaries, and booked appointments
  • Ongoing maintenance, support, and continuous refinement

Other connected capabilities

Every solution connects with your existing tools.

Want to hear how an AI phone agent sounds in your industry?

Let's review your workflow and give you a live demonstration tailored to your business.